:root{--ink:#263a32;--muted:#7b827b;--forest:#285643;--forest-dark:#1d4233;--paper:#f7f7f2;--line:#e7e9e1;--green:#39835b;--orange:#c38a32;--red:#c65d50;--shadow:0 12px 38px #253c2d05;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:var(--paper);font-size:14px;font-synthesis:none}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:default;opacity:.45}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid #b8cbb8;outline-offset:3px}a{color:var(--forest)}[hidden]{display:none!important}.icon-defs{position:absolute;width:0;height:0;overflow:hidden}.icon{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round;flex:none}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.muted{color:var(--muted)}.eyebrow{font-size:10px;letter-spacing:2px;font-weight:700;color:#7e8b7d}.brand{display:flex;align-items:center;gap:11px;color:var(--ink);text-decoration:none;font-size:29px;font-weight:600;letter-spacing:-1.4px;line-height:1}.brand small{display:block;font-size:8px;letter-spacing:3.4px;font-weight:600;margin:7px 0 0 1px}.brand-mark{display:inline-flex;align-items:center;justify-content:center;background:var(--forest);color:#fff;width:43px;height:43px;border-radius:14px;font-family:Georgia,serif;font-size:32px;font-weight:400;letter-spacing:-4px;line-height:1;flex:none;padding-right:4px}.brand-mark>span{color:#ccad7b;font-size:24px;align-self:flex-end;margin-bottom:7px;margin-left:1px}.button{display:inline-flex;align-items:center;justify-content:center;gap:9px;border:1px solid #dce2d8;background:#fff;border-radius:8px;min-height:39px;padding:9px 15px;color:var(--ink);font-size:12px;font-weight:600;line-height:1.3;transition:background .15s,border-color .15s}.button:hover:not(:disabled){background:#f4f7f0;border-color:#becabc}.button.primary{background:var(--forest);color:#fff;border-color:var(--forest)}.button.primary:hover:not(:disabled){background:var(--forest-dark)}.button.quiet{background:transparent;border-color:transparent;color:var(--muted)}.button.small{padding:7px 11px;min-height:32px;font-size:11px}.icon-button{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;border:0;border-radius:8px;background:transparent;color:#738075}.icon-button:hover{background:#eef2e9;color:var(--forest)}.text-button{border:0;background:none;color:var(--forest);font-size:11px;font-weight:600;padding:7px 0}.loading-view{height:100dvh;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:14px;color:var(--muted)}
.auth-view{display:grid;grid-template-columns:minmax(340px,.9fr) 1.1fr;min-height:100dvh}.auth-story{position:relative;overflow:hidden;background:var(--forest-dark);padding:52px 11%;color:white;min-height:700px;display:flex;flex-direction:column;justify-content:space-between}.brand-light{color:#fff;position:relative;z-index:1}.brand-light .brand-mark{background:#f1efe2;color:var(--forest-dark)}.auth-story-copy{position:relative;z-index:1;margin:60px 0 100px}.auth-story-copy .eyebrow{color:#bfcbad}.auth-story h1{font-family:Georgia,"Times New Roman",serif;font-weight:400;font-size:clamp(42px,4.3vw,68px);line-height:1.12;letter-spacing:-1.7px;margin:25px 0}.auth-story p{font-size:13px;line-height:1.9;color:#ced7c8;max-width:340px}.story-rule{width:35px;height:1px;background:#9baf8c;margin:35px 0 19px}.story-caption{font-size:10px;letter-spacing:1px;color:#a8bda0}.auth-story-footer{font-size:9px;letter-spacing:2px;color:#9cb29a;z-index:1}.wood-lines{position:absolute;width:500px;height:750px;right:-320px;bottom:-230px;transform:rotate(26deg);opacity:.12}.wood-lines i{position:absolute;inset:0;border:1px solid #dce5ce;border-radius:48%}.wood-lines i:nth-child(2){inset:23px}.wood-lines i:nth-child(3){inset:65px}.wood-lines i:nth-child(4){inset:112px}.auth-main{position:relative;display:flex;align-items:center;justify-content:center;background:#fbfbf7;padding:70px 35px}.auth-card{width:100%;max-width:345px}.auth-card h2{font-family:Georgia,"Times New Roman",serif;font-size:38px;font-weight:400;letter-spacing:-1px;margin:16px 0 12px}.auth-card>.muted{font-size:12px;line-height:1.9;max-width:310px;margin-bottom:35px}.auth-form{display:flex;flex-direction:column}.auth-form label{font-size:11px;font-weight:600;margin:16px 0 9px}.auth-form input{border:1px solid #dce1d8;border-radius:7px;background:#fff;min-height:43px;padding:11px 13px;color:var(--ink);font-size:13px;min-width:0}.auth-form .field-hint{font-size:10px;color:var(--muted);margin:8px 0 0}.auth-submit{margin-top:26px;justify-content:space-between;min-height:44px}.auth-feedback{color:#ac4d3e;font-size:12px;line-height:1.6;margin:14px 0;min-height:19px}.auth-note{font-size:10px;line-height:1.9;color:#92978e;border-top:1px solid var(--line);padding-top:22px;margin:25px 0 0}.auth-footer{position:absolute;bottom:30px;color:#92978e;font-size:10px}.auth-mobile-brand{display:none}
.app-header{height:79px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 42px;gap:25px}.app-header .brand{font-size:26px}.app-header .brand-mark{width:38px;height:38px;border-radius:12px;font-size:28px}.app-header .brand small{font-size:7px;letter-spacing:3px;margin-top:6px}.header-divider{width:1px;height:25px;background:var(--line)}.header-label{font-size:11px;color:#818a80}.header-right{display:flex;align-items:center;gap:11px;margin-left:auto}.connection{display:flex;align-items:center;gap:6px;font-size:10px;color:#939b90;margin-right:10px}.connection i{width:5px;height:5px;border-radius:100%;background:#c3cabd}.connection.online i{background:#669c6f}.connection.offline{color:#b77545}.connection.offline i{background:#cf9a60}.user-avatar{width:28px;height:28px;border-radius:50%;background:#eceee3;color:#667b5b;display:flex;align-items:center;justify-content:center;font-size:10px;font-weight:600;margin-left:6px}.user-name{font-size:11px;max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.workspace{max-width:1680px;margin:auto;padding:32px 42px 15px}.workspace-heading{display:flex;align-items:center;justify-content:space-between;gap:25px;margin-bottom:25px}.workspace-heading h1{font-family:Georgia,"Times New Roman",serif;font-size:30px;letter-spacing:-.7px;font-weight:400;margin:10px 0 9px}.workspace-heading p{font-size:11px;margin:0}.heading-actions{display:flex;align-items:center;gap:22px}.notification-button{border-color:transparent;background:transparent;color:#7d887b;font-size:10px;padding:10px 0}.notification-button .icon{width:17px;height:17px}.availability{display:flex;align-items:center;gap:14px;padding:13px 17px;background:#fff;border:1px solid var(--line);border-radius:11px;cursor:pointer;min-width:235px}.availability strong{display:block;font-size:11px;font-weight:600}.availability small{display:block;color:#949b90;font-size:9px;margin-top:5px}.availability input{position:absolute;opacity:0;width:1px;height:1px}.switch{width:36px;height:21px;background:#d9dfd4;border-radius:20px;position:relative;margin-left:auto;transition:background .2s;flex:none}.switch:after{content:"";position:absolute;left:3px;top:3px;width:15px;height:15px;border-radius:50%;background:white;box-shadow:0 1px 3px #0001;transition:transform .2s}.availability input:checked+.switch{background:var(--forest)}.availability input:checked+.switch:after{transform:translateX(15px)}.availability:has(input:focus-visible){outline:3px solid #b8cbb8;outline-offset:3px}.availability.is-available{border-color:#d1ddce}.status-overview{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:15px;margin:0 0 23px}.overview-card{display:flex;align-items:center;gap:13px;background:#fff;border:1px solid var(--line);border-radius:10px;text-align:left;padding:17px 20px;min-height:80px;color:var(--ink);box-shadow:var(--shadow)}.overview-card:hover{border-color:#becbb9}.overview-card strong{display:block;font-size:11px;font-weight:600}.overview-card small{display:block;font-size:9px;color:#91988e;margin-top:6px;line-height:1.4}.overview-card b{margin-left:auto;font-size:25px;font-weight:400;font-variant-numeric:tabular-nums;color:#5a785d}.overview-orange b{color:#b58e4c}.overview-red b{color:#b76f60}.status-dot{display:inline-block;width:7px;height:7px;flex:none;border-radius:50%;background:var(--green)}.status-dot.green{background:var(--green)}.status-dot.orange{background:var(--orange)}.status-dot.red{background:var(--red)}.overview-card>.status-dot{width:9px;height:9px;box-shadow:0 0 0 5px #39835b0b}.overview-orange>.status-dot{box-shadow:0 0 0 5px #c38a320b}.overview-red>.status-dot{box-shadow:0 0 0 5px #c65d500b}.toast{display:flex;align-items:center;gap:12px;background:#fff9eb;border:1px solid #e9dcb8;border-radius:9px;padding:12px 16px;margin:0 0 17px;color:#8d7341;font-size:11px}.toast>button{font:inherit;border:0;background:none;color:inherit;text-align:left}.toast>.icon{width:16px;height:16px}.toast>button:first-of-type{flex:1}.toast>button:last-of-type{font-size:18px}
.desk-layout{display:grid;grid-template-columns:342px minmax(0,1fr);height:clamp(570px,calc(100dvh - 340px),900px);min-height:570px;background:#fff;border:1px solid #e0e5d9;border-radius:12px;box-shadow:var(--shadow);overflow:hidden}.conversation-list{display:flex;flex-direction:column;border-right:1px solid var(--line);min-height:0;background:#fff}.list-heading{display:flex;align-items:center;justify-content:space-between;padding:21px 20px 15px}.list-heading h2{font-size:13px;font-weight:600;margin:0}.list-heading h2>span{background:#f0f2e9;color:#85917e;padding:3px 6px;border-radius:5px;font-size:9px;margin-left:5px}.list-loading{font-size:9px;color:#a2aa9c}.search-field{margin:0 18px;display:flex;align-items:center;gap:8px;background:#f7f8f3;border:1px solid #e9ece2;border-radius:7px;padding:0 10px;color:#8c9887}.search-field .icon{width:15px;height:15px}.search-field input{border:0;background:none;color:var(--ink);font-size:10px;padding:11px 0;min-width:0;width:100%;outline-offset:6px}.search-field input::placeholder{color:#9bA496}.list-filters{display:flex;gap:5px;padding:16px 18px 13px;border-bottom:1px solid var(--line)}.list-filters button{padding:6px 9px;border:0;border-radius:5px;background:transparent;color:#929b8c;font-size:9px;white-space:nowrap}.list-filters button.active{background:#edf2e8;color:#466a47;font-weight:600}.active-filter{display:flex;justify-content:space-between;align-items:center;margin:8px 18px 0;background:#f5f4e9;padding:5px 8px;font-size:9px;color:#8e8b67;border-radius:5px}.active-filter button{border:0;background:none;color:inherit}.conversation-rows{overflow-y:auto;flex:1;min-height:0;scrollbar-width:thin;scrollbar-color:#dce2d6 transparent}.conversation-row{display:block;position:relative;padding:16px 19px;width:100%;text-align:left;border:0;border-bottom:1px solid #f0f2ec;background:#fff;color:var(--ink)}.conversation-row:hover{background:#fafbf6}.conversation-row.selected{background:#f1f5eb}.conversation-row.selected:before{content:"";position:absolute;top:0;bottom:0;left:0;width:3px;background:#668568}.row-top{display:flex;align-items:center;gap:9px}.row-avatar{width:29px;height:29px;border:1px solid #e0e5d8;border-radius:9px;background:#f5f6ef;display:flex;align-items:center;justify-content:center;color:#849679;font-size:10px;flex:none}.selected .row-avatar{background:#e2ead8;border-color:#d6e1cc;color:#63815a}.row-copy{flex:1;min-width:0}.row-title{display:flex;align-items:center;gap:6px;font-size:10px;font-weight:600}.row-title>span:first-child{overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.row-date{font-size:8px;color:#9ca494;margin-left:auto;flex:none;font-weight:400}.row-preview{font-size:10px;color:#8e9786;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:7px;line-height:1.4}.row-bottom{display:flex;align-items:center;gap:5px;font-size:8px;color:#9ba590;margin:10px 0 0 38px}.row-bottom .status-dot{height:5px;width:5px}.row-new{margin-left:auto;color:#718e5b;background:#e6eddd;border-radius:3px;padding:2px 4px;font-size:7px;font-weight:700}.row-preview.unread{color:#506b46;font-weight:500}.row-label-closed{color:#9ba393}.list-empty{font-size:11px;color:#929c89;line-height:1.7;text-align:center;padding:40px 25px}.list-footer{display:flex;align-items:center;justify-content:space-between;padding:9px 18px;border-top:1px solid var(--line);font-size:9px;color:#9ba393;min-height:42px}.list-footer .text-button{font-size:9px}.conversation-pane{min-width:0;min-height:0;background:#fdfdfa}.thread-empty{height:100%;display:flex;align-items:center;justify-content:center;flex-direction:column;text-align:center;padding:35px}.empty-art{position:relative;background:#f0f3e9;width:87px;height:87px;border-radius:28px;display:flex;align-items:center;justify-content:center;margin-bottom:29px;transform:rotate(-6deg)}.empty-art .icon{width:35px;height:35px;color:#91a381;transform:rotate(6deg);stroke-width:1.1}.empty-art-dot{position:absolute;width:13px;height:13px;background:#b6c69c;border-radius:50%;border:4px solid #fdfdfa;right:-2px;top:4px}.thread-empty .eyebrow{font-size:8px;letter-spacing:1.5px;color:#a2ac98}.thread-empty h2{font-family:Georgia,"Times New Roman",serif;font-size:28px;font-weight:400;letter-spacing:-.5px;margin:15px 0 5px}.thread-empty p{color:#9ba392;font-size:11px;line-height:1.9}.empty-legend{display:flex;gap:20px;font-size:9px;color:#a0a894;margin-top:28px}.empty-legend>span{display:flex;align-items:center;gap:5px}.empty-legend .status-dot{width:5px;height:5px}.thread-view{height:100%;display:flex;flex-direction:column;min-height:0}.thread-heading{display:flex;align-items:center;gap:11px;padding:17px 23px;background:#fff;border-bottom:1px solid var(--line)}.thread-avatar{width:34px;height:34px;border:1px solid #dbe4d3;background:#eef3e7;border-radius:11px;display:flex;align-items:center;justify-content:center;color:#708c61;font-size:12px}.thread-heading-copy{min-width:0;flex:1}.thread-heading h2{font-size:12px;font-weight:600;margin:0 0 5px}.thread-heading .muted{font-size:9px;line-height:1.5}.status-badge{font-size:8px;background:#eef4e8;color:#6f8a5a;border-radius:5px;padding:5px 7px;white-space:nowrap}.status-badge.orange{background:#fbf3e5;color:#b18d4c}.status-badge.red{background:#fbefea;color:#b47463}.thread-toolbar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:10px 20px;border-bottom:1px solid var(--line);background:#fff}.thread-owner{font-size:9px;color:#8a9681;flex:1;line-height:1.5}.thread-actions{display:flex;gap:4px;align-items:center;flex-wrap:wrap}.priority-control select{font-size:9px;max-width:146px;border:1px solid #e2e7db;border-radius:6px;padding:7px;color:#788b68;background:white}.thread-reason{padding:8px 23px;font-size:10px;line-height:1.6;color:#a28656;background:#fcf7ed;border-bottom:1px solid #f0e7d4}.messages{flex:1;min-height:0;overflow-y:auto;padding:24px;display:flex;flex-direction:column;gap:18px;scrollbar-width:thin;scrollbar-color:#dce2d6 transparent;overscroll-behavior:contain}.message{max-width:min(84%,660px);align-self:flex-start;min-width:120px}.message.assistant,.message.consultant{align-self:flex-end}.message-author{font-size:8px;color:#a1a896;margin:0 2px 6px;display:flex;gap:9px}.assistant .message-author,.consultant .message-author{justify-content:flex-end}.message-content{background:#eef1e9;border:1px solid #e8ece0;border-radius:0 12px 12px 12px;padding:11px 14px;font-size:11px;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere}.assistant .message-content{background:#f3efe6;border-color:#ece6d9;border-radius:12px 0 12px 12px}.consultant .message-content{background:#e8f0e0;border-color:#dbe7d0;border-radius:12px 0 12px 12px}.message-content a{color:#53784b;text-decoration-thickness:1px;text-underline-offset:3px}.composer-note{border-top:1px solid var(--line);padding:10px 22px 0;font-size:9px;color:#a0a88f;background:#fff;line-height:1.6}.composer-note.mine{color:#6e8f5c}.composer{padding:12px 20px 15px;background:#fff}.composer textarea{display:block;width:100%;min-height:68px;max-height:200px;resize:vertical;border:1px solid #dfe6d6;border-radius:8px;padding:11px 13px;color:var(--ink);font-size:11px;line-height:1.6;background:#fff}.composer textarea:disabled{background:#fafbf7;color:#a4ad99}.composer textarea::placeholder{color:#a7af9e}.composer-bottom{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-top:10px}.composer-bottom>span{font-size:8px;color:#a2aa96}.composer .button{font-size:10px;padding:8px 14px;min-height:33px}.composer .icon{width:14px;height:14px}.feedback{min-height:22px;padding:7px 1px 0;color:#b56f58;font-size:10px;line-height:1.6}.workspace-footer{display:flex;justify-content:space-between;gap:20px;font-size:8px;color:#a9b09e;padding-top:6px}.mobile-back{display:none}
@media(min-width:1600px){.desk-layout{grid-template-columns:375px minmax(0,1fr)}.workspace-heading h1{font-size:34px}}@media(max-width:1100px){.workspace{padding:27px 25px 15px}.app-header{padding:0 25px}.workspace-heading h1{font-size:27px}.heading-actions{gap:12px}.notification-button>span{display:none}.availability{min-width:217px;padding:12px}.desk-layout{grid-template-columns:305px minmax(0,1fr)}.thread-toolbar{padding:9px 16px}.thread-owner{flex-basis:100%}.thread-actions{width:100%}.thread-actions .priority-control{margin-left:auto}.overview-card{padding:16px}.overview-card small{font-size:8px}}@media(max-width:760px){.app-header{height:67px;padding:0 18px;gap:15px}.header-label,.header-right>.header-divider,.connection,.user-name{display:none}.app-header>.header-divider{display:none}.header-right{gap:6px}.workspace{padding:23px 15px 15px}.workspace-heading{align-items:flex-start;flex-direction:column;gap:18px;margin-bottom:18px}.workspace-heading h1{font-size:29px}.workspace-heading .eyebrow{font-size:8px}.workspace-heading p{font-size:10px;line-height:1.8}.heading-actions{width:100%;justify-content:space-between;flex-direction:row-reverse}.notification-button>span{display:block;font-size:10px}.availability{min-width:230px}.status-overview{gap:7px;margin-bottom:16px}.overview-card{padding:11px 9px;gap:7px;min-height:69px;flex-wrap:wrap}.overview-card strong{font-size:8px}.overview-card small{display:none}.overview-card b{font-size:21px;width:100%;margin-left:16px}.overview-card>.status-dot{width:6px;height:6px}.desk-layout{grid-template-columns:1fr;height:calc(100dvh - 327px);min-height:440px}.conversation-list{border-right:0}.conversation-pane{display:none}.desk-layout.thread-open .conversation-list{display:none}.desk-layout.thread-open .conversation-pane{display:block}.mobile-back{display:flex;margin-left:-9px}.thread-heading{padding:15px 15px;gap:8px}.thread-avatar{height:29px;width:29px;border-radius:9px}.thread-heading h2{font-size:11px}.thread-heading .muted{font-size:8px}.thread-heading .status-badge{font-size:7px}.thread-toolbar{padding:8px 14px}.thread-actions{gap:2px}.thread-actions .button.small{font-size:9px;padding:7px 8px}.priority-control select{font-size:8px;max-width:135px}.messages{padding:18px 15px;gap:16px}.message{max-width:90%}.message-content{font-size:11px}.composer{padding:10px 14px}.composer-note{padding:9px 15px 0}.composer-bottom>span{font-size:7px}.workspace-footer{font-size:7px}.workspace-footer>span:last-child{display:none}.auth-view{display:block}.auth-story{display:none}.auth-main{min-height:100dvh;padding:50px 27px 70px}.auth-mobile-brand{display:flex;gap:10px;align-items:center;font-size:26px;margin-bottom:45px;letter-spacing:-1px}.auth-mobile-brand .brand-mark{height:36px;width:36px;font-size:28px;border-radius:11px}.auth-mobile-brand small{font-size:8px;letter-spacing:2px;margin-left:6px;color:#8b9782}.auth-card h2{font-size:35px}.auth-footer{font-size:9px;bottom:25px}.auth-note{font-size:10px}.empty-legend{gap:15px}.thread-empty .eyebrow{font-size:7px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}
/* Comfortable reading sizes for conversation content and everyday controls. */
.row-title{font-size:12px}.row-preview{font-size:11px}.row-date{font-size:9px}.row-bottom{font-size:9px}.list-filters button{font-size:10px}.search-field input{font-size:11px}.thread-heading h2{font-size:14px}.thread-heading .muted{font-size:10px}.thread-owner{font-size:10px}.message-author{font-size:10px}.message-content{font-size:13px}.composer textarea{font-size:13px}.composer-note{font-size:10px}.composer-bottom>span{font-size:9px}.composer .button{font-size:12px}.thread-actions .button.small{font-size:11px}.priority-control select{font-size:10px}.feedback{font-size:12px}.overview-card strong{font-size:12px}.overview-card small{font-size:10px}.workspace-heading p{font-size:12px}.header-label,.user-name{font-size:12px}.availability strong{font-size:12px}.availability small{font-size:10px}
@media(max-width:760px){.overview-card strong{font-size:9px}.thread-heading h2{font-size:12px}.thread-heading .muted{font-size:9px}.thread-actions .button.small{font-size:10px}.priority-control select{font-size:9px}.composer-bottom>span{font-size:8px}.workspace-heading p{font-size:11px}.row-title{font-size:12px}}
